My time is very valuable as I am sure yours is to you; I therefore ask you please to allow a minimum of 24 hours before a booked appointment to cancel or change a booking. Failure to do so will result in 50% of the treatment price being charged.

If you are late for an appointment the session will be adjusted to perform as much of the treatment as possible within the remaining time. Pricing will not be adjusted. 

​

However, if you are more than 20 minutes late for your appointment you will lose your appointment slot and 50% of the treatment price being charged.

​

If you simply do not turn up for your appointment you will be charged 100% of the treatment price.

​

Treatment times quoted are approximate as they are tailored to suit specific client requirements. If a client requires extra treatment time, I am always happy to make the time available, and therefore ask that you arrive on time for your appointment. 

​

Promotions will be subject to additional terms and conditions arranged individually for each promotion.

​

Gift vouchers cannot be refunded but may be transferred. Gift vouchers must be used within six months of purchase.

​

I reserve the right to cancel an appointment at any time, or terminate a treatment once it has begun, without offering a refund nor disclosing the reason.

​

Privacy and confidentiality - Any details taken as part of the consultation process are held and stored securely and will only be used for the purpose of ensuring your health and safety during your massage.

​​

Thank you.